Monitoring - Canvas is reachable once again by Emerson users. We are monitoring its stability. We have disconnected Zoom, Panopto, and other LTI integrations until Instructure releases more information.
May 07, 2026 - 22:52 EDT
Investigating - Canvas, our learning management system, is currently unavailable. The vendor that operates Canvas, Instructure, is conducting emergency remediation in connection with a security incident affecting many institutions including Emerson.
We will provide updates as information becomes available, and we will update status.emerson.edu when Canvas has been restored. We are currently monitoring their status page and other resources for updates.
Thank you for your patience while we await further information.
May 07, 2026 - 17:14 EDT
Monitoring - Instructure, the company that operates the College’s learning management system Canvas, has notified Emerson College that we are one of many institutions across the country impacted by a data security incident affecting Instructure's systems. Canvas itself remains fully operational and Instructure has announced that they have remediated the associated security issues that led to this incident, which is being widely reported. Instructure has also stated there is no indication that passwords, dates of birth, government identifiers, or financial information were involved.
At this stage, Instructure has not provided details about what specific Emerson data or users were involved. We will update impacted users as information becomes available. There is no action required of faculty, staff, or students at this time.
For Instructure's public updates on this incident, see their status page. For further questions, please email helpdesk@emerson.edu.
May 05, 2026 - 21:23 EDT
On Friday, May 29, from 6 p.m. EST to 10 p.m. EST, maintenance will be performed on the Boston network. At the start of the window, users on the Boston campus should expect a complete network outage of up to one hour, followed by potential intermittent outages throughout the remainder of the window. Impacted services include wired and wireless internet and campus phones.
Off-campus and remote users will not be impacted.
On-campus users who need access to internal systems during the window can connect to the VPN, using their cell phone as a hotspot.
ECPD will remain available at 617-578-8888; always call 911 in the event of an emergency. If on campus during the maintenance window, as a contingency, ensure that your cell phone is fully charged. Posted on
May 01, 2026 - 09:30 EDT
Past Incidents
May 10, 2026
No incidents reported today.
May 9, 2026
No incidents reported.
May 8, 2026
No incidents reported.
May 7, 2026
Unresolved incidents: Canvas Service Disruption and Security Update, Canvas Security Incident.
Completed -
The scheduled maintenance has been completed.
Apr 28, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 01:30 EDT
Scheduled -
Please note that Banner will be down on Tuesday, April 28th from 1:30am until 7am ET.
All Banner services that will be temporarily unavailable include:
• Course registration • Faculty grade submission • Self Service Banner, which includes access to class schedules • Banner 9 Admin Pages (for Registrar/Student administrators) • BDMS/AppXtender • TouchNet/Emerson College online payment site
All other IT systems will be up during the maintenance window, including Gmail, Duo, Workday, Slack, Raiser’s Edge, CBORD, Slate, and Canvas.
Apr 27, 15:56 EDT